Support & Grievances

• Cancel your subscription: Dashboard → Plan → Cancel. You keep access until the end of your billing period.
• Refund or dispute a charge: use the form below (Topic: “Refund or dispute a charge”) with your payment ID. See our Refund & Cancellation Policy.
• Export or delete your data: delete anytime from Settings → Delete account, or ask below.
• Report a profile: use the “Report” link on any public profile, or the form below.

Send us a message and we'll reply to your email. You can also reach us directly at support@pudgestudio.com.

Got an idea, a feature request, or something that annoyed you? We read every message. This opens your email app with a short draft — just fill it in and send.

In line with applicable Indian law (Information Technology Act & Rules, and the Consumer Protection (E-Commerce) Rules, 2020), you may escalate any unresolved complaint to our Grievance Officer:

Our commitment: we acknowledge every grievance within 48 hours and aim to resolve it within 15 days. Data-protection requests are addressed within 30 days.

Escalation: Support → Grievance Officer → for payment disputes, your bank / card issuer or the Razorpay dispute process → the relevant consumer forum.