Refund & Cancellation Policy

Lyt paid plans (Pro and higher) are digital subscription services delivered instantly and used online. There is no physical product and nothing is shipped. Access to premium features begins as soon as your payment is confirmed.

Subscriptions are billed in advance on a recurring basis — monthly or annual, as you select at checkout — through our payment processor, Razorpay. The amount shown at checkout is the total payable for that billing period. A receipt is emailed to you for every successful charge. Your plan renews automatically at the same interval until you cancel.

You may cancel at any time from Dashboard → Upgrade → Cancel subscription. Cancellation stops future renewals; it takes effect at the end of your current billing period, and you keep full premium access until then. When the period ends, your account reverts to the Free plan — your links and content stay saved should you re-subscribe.

Because Lyt is a digital service with immediate access, we do not offer refunds for partial billing periods or for time already elapsed on a subscription, and we do not prorate. Cancelling stops the next renewal but does not refund the current period.

We will, however, review refund requests in good faith in these cases:

• Duplicate or accidental charge — e.g. you were billed twice for the same period.
• Billed after cancellation — a renewal charged despite a timely cancellation.
• Service not delivered — a verified failure on our side that prevented you from using the premium features you paid for, and which we could not resolve.

Where a refund is approved, it is issued to the original payment method via Razorpay, typically within 5–7 business days (your bank may take longer to reflect it).

Email support@pudgestudio.com within 14 days of the charge, including your account email and the Razorpay payment ID from your receipt. We acknowledge requests within 48 hours and aim to resolve them within 15 days.

You may also pursue a dispute through your bank or card issuer via Razorpay; we cooperate with all legitimate payment disputes.

If you subscribed at a launch or promotional rate, that rate continues for your subscription as described in Terms 6.3a. Promotional pricing does not create any additional refund entitlement.

Prices shown are inclusive of all applicable taxes. Lyt is not currently registered under GST, so no GST is separately charged or collected. Any refund is of the amount actually paid.

For any unresolved billing or refund grievance, you may escalate to our Grievance Officer, Grievance Officer, Pudge Studio (support@pudgestudio.com), or via our Support & Grievances page, in line with applicable Indian law.